You will definitely find an answer to your question in our FAQ page! If you still have any questions, please contact our customer support, we are there for you 7/24.
Please check if you have received a shipping email. If so, the order is on the way. You can track your order at the top of this page by entering the order number from that email. If you did not receive a shipping email (check your spam folder), your order is waiting to be shipped. After receiving the shipping email, you can track your order yourself: Use the link in the e-mail or the "Track my order" section on this page.If you do not have your order number handy, log in to your account and go to your order history.
It is possible that your order contains several items from different sellers. Therefore all items will be shipped separately. In this case you can be happy - the remaining items will surely arrive soon.
"Don't worry, we are here for you. In this case the 75-day buyer protection of Fashion Stylers will come into effect. In this case the dealer will replace the item. If the item is no longer available, we will refund you 100% of the money. So that we can solve this problem quickly, write us an e-mail. When you first contact us, please provide us with the following information so that we can fix this problem as soon as possible: Your nameOrder numberItem numberPhoto of the errorDescription of the error (You will find the product name and code in your order confirmation email)."
Provided that the package was delivered correctly by the postal service (see shipment history) and placed in the mailbox, this is considered theft. With the correct delivery by the postal service, the responsibility is transferred to the recipient. In this case, a complaint must be filed at the police. The invoice from Fashion Stylers remains valid. Under indication of this theft a reclaim via your liability insurance is maybe possible.
If an article is no longer visible on the website, it is sold out. Most articles are not reordered.
Once you have placed your order, the shipping process will start. Unfortunately this means that we cannot make any changes. Unsolicited items must be returned and a new order must be placed.
Most of the sellers who offer their products at Fashion Stylers are from China, Turkey and the USA. Therefore the package will take 15-45 days depending on the country. If the package is controlled by the local customs authority, this can cause additional delays.
After your order is processed and shipped, you will receive an e-mail with the tracking number to the e-mail address registered with us. Alternatively, you can log in to your account and check the tracking number through your order.
Once the goods have left the warehouse, it is not possible to cancel the order. You can, of course, make a return after you have received the goods.
No, you do not need a customer account to shop online at Fashion Stylers. We recommend you create an account to benefit from news, discounts and other advantages.
Contact Klarna directly with your order number and let the invoice pause until the goods arrive.
Klarna will automatically send invoices and reminders by e-mail to the e-mail address you have provided. Depending on the settings of your e-mail account, these may also end up in your spam folder, so we ask you to check there as well. You are welcome to contact Klarna if you need a copy of the invoice or if you want to pause the invoice. It makes sense to pause if your delivery is delayed or a return process is in progress, this avoids that the reminder process is started early.
Occasionally the great demand for an item exceeds the stock. If an ordered item is sold out, we will inform you by e-mail. The order will be adjusted accordingly or cancelled if necessary. Of course you will only be charged for the items that are shipped. Already paid sold out articles will be credited.
Shipping at Fashion Stylers is and remains absolutely free. No matter which country you order from.
Most sellers who offer their products at Fashion Stylers are from China, Turkey and the USA. Therefore the package will take 15-45 days depending on the country. If the package is inspected by the local customs authorities, this can cause additional delays.
As soon as the seller ships your order, you will receive a shipping confirmation with the tracking number, if the order is trackable. From that moment on, the status of your order is "shipped" and the package is on its way to you. Therefore you can expect to receive your order soon.
Most sellers will ship your order within 1-3 business days of receiving your order.
"You can return your items within 30 days. For this you have to do the following: Contact our team via the contact form or by e-mail and tell us your order number and the items you want to return. Our team will send you a return label by e-mail. Afterwards you have to send the package back to the seller in China at the local post office."
The return control and booking can take up to 2 weeks from the date of return. Please note that there may be additional delays during the high season. Thank you very much for your patience!
Yes, shipping at Fashion Stylers is free of charge. However, the customer has to take care of the return shipment himself.
You have ordered with the payment option Klarna invoice purchase and you want to return all or part of your order? As soon as we receive your return, Klarna will adjust or cancel your invoice.
The Online Shop does not carry the same assortment as the Store, therefore returns cannot be made at store.
The shipping of the goods is free of charge at Fashion Stylers. Excluded are possible fees such as customs duties.
"For sure! Fashion Stylers is an online marketplace that connects millions of users with retailers around the world. We are one of the fastest growing e-commerce companies in the world, reaching customers in more than 100 countries. If you ever need help, contact our customer service"
Fashion Stylers was founded 2014 in Zurich, Switzerland. Today Fashion Stylers - represented by the US-American company Fashion Stylers Inc. - has its headquarters in New York USA. We have offices in New York, Zurich and Shanghai.