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Frequently Asked Questions


Please check if you have received a shipping email. If so, the order is on the way. You can track your order at the top of this page by entering the order number from that email. If you did not receive a shipping email (check your spam folder), your order is waiting to be shipped. After receiving the shipping email, you can track your order yourself: Use the link in the e-mail or the "Track my order" section on this page.If you do not have your order number handy, log in to your account and go to your order history.

It is possible that your order contains several items from different sellers. Therefore all items will be shipped separately. In this case you can be happy - the remaining items will surely arrive soon.

Once you have placed your order, the shipping process will start. Unfortunately this means that we cannot make any changes. Unsolicited items must be returned and a new order must be placed.

Don't worry, we are here for you. In this case the 75-day buyer protection of Fashion Stylers will come into effect. In this case the dealer will replace the item. If the item is no longer available, we will refund you 100% of the money.
So that we can solve this problem quickly, write us an e-mail. Alternatively you can send us a private message on Facebook or Instagram.
When you first contact us, please provide us with the following information so that we can fix this problem as soon as possible:
Your nameOrder numberItem numberPhoto of the errorDescription of the error

(You will find the product name and code in your order confirmation email).
You cannot attach a picture of the wrong item in the message, but have it ready when you receive a reply from us.

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Shipping at Fashion Stylers is and remains absolutely free. No matter which country you order from.

Most of the sellers who offer their products at Fashion Stylers are from China and the USA. Therefore the package will take 15-30 days depending on the country. If the package is controlled by the local customs authority, this can cause additional delays.

As soon as the seller ships your order, you will receive a shipping confirmation with the tracking number, if the order is trackable. From that moment on, the status of your order is "shipped" and the package is on its way to you. Therefore you can expect to receive your order soon.

Most sellers will ship your order within 1-3 business days of receiving your order.


You can return your items within 30 days. For this you have to do the following:
Contact our team via the contact form or by e-mail and tell us your order number and the items you want to return. Our team will send you a return label by e-mail. Afterwards you have to send the package back to the seller in China at the local post office.

Yes, shipping at Fashion Stylers is free of charge. However, the customer has to take care of the return shipment himself.

Payment Options

What are the payment options at Fashion Stylers?

About Us

Fashion Stylers was founded 2014 by Cagdas Sahin Akdoganbulut in Zurich.

Today Fashion Stylers - represented by the US-American company Fashion Stylers Inc. - has its headquarters in New York USA. We have offices in New York, Zurich and Shanghai.

For sure! Fashion Stylers is an online marketplace that connects millions of users with retailers around the world. We are one of the fastest growing e-commerce companies in the world, reaching customers in more than 100 countries.

If you ever need help, contact our customer service here.

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